Privacy policy

Effective Date: 1/06/2025

At TÚZY Cosmetics, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, sign up for emails, or interact with us on social media or other platforms.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.


1. Information We Collect

We collect personal information in several ways to ensure a seamless and personalized shopping experience:

Information You Provide Directly

When you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer service

  • Enter a promotion or giveaway

We may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party payment processors)

  • Order history

  • Any other information you choose to provide

Information We Collect Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Browsing activity (pages visited, time spent, links clicked)

  • Location data (if permitted by your device)

  • Referring website

This information helps us optimize your shopping experience and improve our website functionality.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you signed in

  • Remember your preferences

  • Analyze site traffic

  • Display personalized content and ads

You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain site features.


2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Communicate with you about your purchases

  • Send promotional emails and updates (only if you opt in)

  • Respond to customer inquiries and provide support

  • Improve our website, products, and customer experience

  • Prevent fraud and ensure website security

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for monetary gain.


3. Sharing Your Information

We may share your information with trusted third-party service providers who assist us with:

  • Payment processing

  • Order fulfillment and shipping

  • Email marketing and communications

  • Website analytics and performance tracking

  • Advertising and retargeting

  • Fraud prevention and legal compliance

These partners are contractually obligated to protect your data and use it only for authorized purposes.


4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, and accounting requirements.

You may request to have your information deleted or anonymized at any time by contacting us at privacy@tuzycosmetics.com.


5. Your Privacy Rights

Depending on your location, you may have certain rights under data privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA):

GDPR (EU Residents)

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

CCPA (California Residents)

You have the right to:

  • Know what personal information we collect and why

  • Access or request a copy of your data

  • Request deletion of your data

  • Opt out of the sale of your data (Note: We do not sell personal data)

To exercise any of these rights, please contact us at privacy@tuzycosmetics.com. We will respond within the timeframe required by law.


6. Marketing Communications

If you subscribe to our newsletter or opt in to marketing, we may send you emails about new product launches, special offers, and other updates.

You can unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email or contacting us directly.

Even if you opt out of marketing emails, we may still send transactional messages related to your orders or account.


7. Children’s Privacy

TÚZY Cosmetics does not knowingly collect or solicit personal information from individuals under the age of 13 (or equivalent minimum age depending on jurisdiction). If we learn that we have collected data from a child without proper consent, we will delete it immediately.


8. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure Socket Layer (SSL) encryption

  • Secure data storage and access controls

  • PCI-compliant payment gateways

However, no method of transmission over the internet is 100% secure. We encourage you to protect your account credentials and contact us immediately if you suspect unauthorized activity.


9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, partner brands). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any information.


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. When we do, we’ll post the revised policy on this page and update the effective date above.

We encourage you to review this page regularly to stay informed.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: privacy@tuzycosmetics.com
Mailing Address: [Insert Company Address]
Customer Support: support@tuzycosmetics.com


This policy is intended to help you feel confident about how your data is used and protected at TÚZY Cosmetics. Your trust means everything to us.